Help Center

Please choose from any of the following frequently asked questions.
What is MUSIC CARE© treatment?
MUSIC CARE© is a unique treatment based on Music Intervention that can lower levels of pain, stress, anxiety, or help with sleep disorders, overmedication and Alzheimer's disease.
Has MUSIC CARE© treatment been clinically proven?
MUSIC CARE© has been performing clinical studies for over 15 years throughout the world and its work has resulted in the publication of more than 150 articles in reputed medical journals.
Is MUSIC CARE© treatment free or there is a trial period??
MUSIC CARE© is paid subscription service available on prescription from a licensed medical professional. In some cases we do offer a free trial. Please contact us for more information.
How does the MUSIC CARE© treatment work?
MUSIC CARE© is based on the principles of a patient-directed music intervention. It is an autogenic relaxation technique using a proprietary method called the 'U sequence.' This sequence sedates the patient who is listening to the music.
What is the MUSIC CARE© 'U sequence'?
Our clinically proven musical 'U Sequence' is based on the principles of hypnoanalgesia, which is used to control pain and anxiety. The music changes gradually over 20-60 minutes in order to relax, relieve pain and sedate the patient.
Do I need a prescription to obtain MUSIC CARE© for personal use?
At present, MUSIC CARE© is only available to patients being treated by a medical professional. A physician in a licensed hospital or clinic will provide a referral code to obtain access to the service.
What types of music are available via the app?
MUSIC CARE© compositions cover all genres of music that will enable an emotional connection with the patient. We currently offer compositions that will suit the tastes and cultures of patients in the classical, jazz, reggae, electro, rock and ambient genres.
Do I need special equipment for MUSIC CARE© treatment?
MUSIC CARE© requires noise cancelling headphones that can encase the ear. It is not recommended to use buds or any headphones that may be uncomfortable as this may result in a disruption of treatment.
Can I administer MUSIC CARE© treatment to myself?
In some cases, it is possible to self-administer MUSIC CARE© when this is recommended by a physician or medical professional. If MUSIC CARE© is administered at home, its use will require minimal training sessions to ensure that the treatment is used correctly to ensure maximum efficacy.
Where is MUSIC CARE© located?
The MUSIC CARE© headquarters are located in Paris, France. Its North American offices are based in Miami, FL, United States. MUSIC CARE© also has research partners in Montreal, Canada.
How can I obtain MUSIC CARE© for my clinic, hospital or establishment?
To use MUSIC CARE© in your establishment, please contact us to schedule a demonstration and information session. MUSIC CARE© offers in person and web video training sessions in North America and Europe.
If I have technical issues who should I contact?
If you experience any technical difficulties, please contact your MUSIC CARE© representative or follow one of the contact links on our site. We will make sure we forward your request to our technical support team, and they will follow up to ensure that your problem will be resolved.

Certified & Award Winning.

MUSIC CARE is the first application of treating pain through music awarded and certified by medical institutions.
  • Victories of Medicine Nominated in the "Neurology" category

    Victories of Medicine Nominated in the "Neurology" category

  • Trophy of  "Hospital of Tomorrow" New Health - Paris HealthCare

    Trophy of "Hospital of Tomorrow" New Health - Paris HealthCare

  • Innovation Trophy  "Coup de Coeur" Award (FHP)

    Innovation Trophy "Coup de Coeur" Award (FHP)

  • SilverEco 2019 Trophy in category  "New Technologies"

    SilverEco 2019 Trophy in category "New Technologies"

  • Recognition and mention in "Magazine de la santé 2015"

    Recognition and mention in "Magazine de la santé 2015"

  • I2C Award in category "Care Innovation" for pain management

    I2C Award in category "Care Innovation" for pain management